Design

pexels-lexovertoom-1109541

Design interventions that are implementable, testable and worth the cost.

We translate diagnosis into delivery. Drawing on behavioural science, micro‑economics and service design, we craft interventions—policies, products and service changes—that target binding constraints, align incentives and are built for identification, measurement and scale.

 

What we do:

  • Architect interventions for real contexts: We design practical changes—choice architecture, messaging, defaults, incentives, timing and channel strategy—paired with clear eligibility and targeting rules while ensuring regulatory compliance.

 

  • Build for identification and learning: Designs include hypotheses, guardrail metrics, randomisation units, power calculations and pre‑analysis plans—so you can attribute impact, compare variants and iterate with confidence.

 

  • Prototype, pilot and de‑risk: We move from low‑fi prototypes to field pilots, running usability checks, fidelity checks and pre‑mortems. Risk registers, ethics/GDPR considerations and change‑management plans are embedded from day one.

 

  • Costing and scale‑up pathways:  We translate effects into unit costs, marginal returns and scale scenarios. Delivery plans, training materials and procurement‑ready specifications convert a promising idea into an operational programme.

 

Methods we draw on:

  • Behavioural diagnostics, friction and incentive audits
  • Human‑centred/service design and blueprinting
  • Mechanism design and micro‑economic modelling
  • Discrete choice experiments/conjoint, pricing and incentive design
  • A/B testing, factorial and adaptive designs; multi‑armed bandits
  • Segmentation and targeting, queueing/ops modelling
  • Pre‑analysis plans, power and sample‑size determination
  • Cost‑effectiveness/ROI modelling with distributional considerations

 

Who it’s for:

Governments and regulators, EU‑funded programmes, public agencies, social enterprises and private sector teams aiming to design behaviour‑changing interventions that stand up to operational realities and causal evaluation.

 

What our clients receive:

  • Intervention blueprints linked to a clear Theory of Change
  • Testable hypotheses, guardrails and pre‑analysis plans
  • Targeting rules, scripts/copy, message libraries and implementation SOPs
  • Pilot protocols with fidelity checks, training materials and ethics/GDPR guidance
  • Power calculations, data collection instruments and measurement plans
  • Costing models, scale strategies and procurement‑ready specification